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Booking & Service Conditions

  1. Please book a taxi only through the official V2 Cabs contact number. If any driver shares a different number, V2 Cabs will not be responsible for any mishap or loss.

  2. In case of delay due to vehicle breakdown, V2 Cabs will not be responsible for airport delay charges, hotel bookings, or any consequential expenses.

  3. Bookings are confirmed as per the selected car category, not a specific car model.
    For example, “Etios or Equivalent” may include Etios, Dzire, Amaze, Verito, Accent, Indica, etc., subject to availability.

  4. Trip time will be calculated once the taxi reaches the customer’s pickup gate/location.

  5. Customers are solely responsible for their luggage and personal belongings.

  6. Prices shown on the website are estimated. Please call us for the best and final fare. Prices are subject to market conditions.

  7. Booking cancellation and refund policies will apply as per the date and time of cancellation.

  8. Waiting charges apply after 30 minutes of waiting time.

  9. Cancellations must be made at least 4 hours before the pickup time. Otherwise, 50% cancellation charges will be applicable.

  10. In case of flight delays or late arrival by the customer, V2 Cabs is not responsible for booking confirmation or vehicle availability.

  11. Airport pickup waiting time is 6 minutes. Any delay beyond this will attract applicable airport charges payable by the customer.

  12. SUV Category includes Innova, Ertiga, Xylo, Marazzo or similar vehicles.

  13. Sedan Category includes Etios, Dzire, Indica, Amaze or similar vehicles.


Acceptance of Terms

Please read these Terms and Conditions carefully before using the V2 Cabs mobile application or services.

By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use the Service.

You confirm that:


Use of Service & Payments

When booking a service, you may be required to provide payment-related details. You represent and warrant that:

V2 Cabs may share necessary information with third parties only to complete bookings and payments.


Availability, Errors & Inaccuracies

We continuously update our services. However:

All services are provided “as is” and “as available”, without warranties of any kind.


Accounts & Security


Third-Party Links

Our Service may contain links to third-party websites.
V2 Cabs does not control or take responsibility for third-party content, privacy policies, or practices.

Accessing third-party sites is entirely at your own risk.


Termination

V2 Cabs reserves the right to suspend or terminate access without prior notice if these Terms are violated.

Termination does not affect clauses that should survive, including:


Indemnification

You agree to indemnify and hold harmless V2 Cabs against any claims, damages, or legal expenses arising from:


Limitation of Liability

V2 Cabs shall not be liable for:

Our total liability shall not exceed the amount paid by you for the service.


Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

V2 Cabs does not guarantee:


Governing Law

These Terms shall be governed and interpreted in accordance with applicable Indian laws, without regard to conflict-of-law principles.


Changes to Terms

V2 Cabs reserves the right to modify these Terms at any time.
Continued use of the Service after updates implies acceptance of revised Terms.


Contact

For any queries related to bookings or terms, please contact:

📞 771-747-8309